Description
Overview
The Accelerated CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. This course focuses on the 220-1001 exam and is for exam candidates that have studied for the exam, are familiar with the content or want a quick approach to the objectives.
Objectives
Install and configure PC system unit components and peripheral devices.
Support operating systems.
Install, configure, and troubleshoot internal system components.
Install, configure, and troubleshoot display and multimedia devices.
Install, configure, and troubleshoot storage devices.
Explain network infrastructure concepts.
Install, configure, and maintain operating systems.
Maintain and troubleshoot Microsoft Windows.
Configure and troubleshoot network connections.
Troubleshoot workstation security issues.
Implement client virtualization and cloud computing.
Manage users, workstations, and shared resources.
Implement physical security.
Secure workstations and data.
Support and troubleshoot laptops.
Support and troubleshoot mobile devices.
Install, configure, and troubleshoot print devices.
Implement operational procedures.
Prerequisites
Start the computer and navigate the desktop.
Recognize the main components of a PC and different data media such as USB drives and DVD.
Use Windows Explorer to create directories and subdirectories and manage files.
Use a web browser such as Internet Explorer to view websites.
Target Audience
IT Professionals in a technical support role
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